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We now offer home based hearing assessments and ear wax removal with full personal protective equipment (PPE). We will ensure we adhere to the latest government and industry body guidelines for protecting ourselves and our patients whilst performing our duties. We will provide all the necessary precautions for each visit.
We can use various video platforms to stage a virtual face to face hearing consultation and follow up calls. This will reduce need for unnecessary contact.
Remote programming is an increasingly popular area. Our patients can request adjustments for their hearing aids and these adjustments can be sent to their smart device through an app.
Where necessary we will adhere to the government / industry body guidelines on how we control the risk of spreading any virus.
Again, to reduce the need for physical contact we will increase our training / tutorial videos for areas such as hearing aid maintenance, etc.
Most manufacturers will now arrange to take repairs direct from patients and then send them back, without coming through us first.
Again, we will adhere to any government / industry body guidelines to ensure we control the risk of spreading any virus to anyone vulnerable to the virus.